Terms and Conditions

1. Introduction

Welcome to WoodTasty. By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.

2. Ordering and Payments

• All orders must be placed through our official website.
• Payments can be made via online methods and cash on delivery (not available).
• Orders must be placed at least 1 hour in advance (varies for each tiffin service) for timely delivery.

3. Delivery Policy

• We deliver only to selected locations in Rohini, Delhi.
• Delivery times may vary due to traffic, weather, or other unforeseen circumstances.
• Customers are responsible for providing the correct address and contact details.

4. Cancellation and Refunds

• Orders can be canceled up to 2 hours before the delivery time.
• Orders can not be cancelled if Order is out for delivery or Delivered.
• Refunds will be processed only for undelivered or incorrect orders.
• For full details, visit our Refund Policy page.

5. Food Quality and Safety

• We follow strict hygiene and food safety standards.
• Customers should consume meals within 2 hours of delivery to maintain freshness.
• We are not responsible for any allergic reactions. Please inform us in advance about dietary restrictions.

6. User Conduct

• Users must not misuse our website or services.
• Fraudulent activities, including false orders, may result in Legal Action.

7. Changes to Terms

WoodTasty reserves the right to update or modify these terms at any time. Continued use of our services after changes means you accept the revised terms.

8. Contact Us

If you have any questions regarding our terms, feel free to contact us at rajat96953@gmail.com.